Holiday Shipping Notice
Shipping will be paused from December 21st to January 6th for the Christmas holidays. Orders can still be placed as usual and will ship starting January 7th. We appreciate your patience during this time and will have limited availability for inquiries. Wishing you happy holidays and a wonderful New Year!
SHIPPING POLICY
The shipping rate is calculated by weight via DHL and it includes the cost of packaging. For countries in the EU, we offer free shipping from 160€. When your order is placed, we generally ship it on the next day, but it may take up to 2 business days. All orders are shipped with DHL "GoGreen" that supports neutral shipping and that is contributing to a Zero Emission goal for DHL in 2050. We reserve the rights to alter the price of shipping without prior notice.
Domestic
Customs and taxes may apply
Free Shipping from 160 €
Germany
DHL Paket
2 - 4 days
€6.00
+ €0.50/kg
Carrier
Delivery Time
Rate
Rate/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 1 (EU)
Customs and taxes may apply
Free Shipping from 160 €
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland
DHL Premium
4 - 8 days
€14.50
+ €1.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 1 (Non EU)
Customs and taxes may apply
Free Shipping from 160 €
Liechtenstein, Switzerland, United Kingdom
DHL Economy International
7 - 11 days
€17.00
+ €1.00/kg
DHL Premium International
4 - 8 days
€23.00
+ €1.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 2 (EU)
Customs and taxes may apply
Free Shipping from 160 €
Hungary, Italy, Slovakia, Slovenia, Spain, Sweden, Ukraine
DHL Premium
4 - 8 days
€14.50
+ €1.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 3 (EU)
Customs and taxes may apply
Free Shipping from 160 €
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania
DHL Premium
4 - 8 days
€15.50
+ €1.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 3 (Non EU)
Customs and taxes may apply
Free Shipping from 160 €
Iceland, Norway, Serbia
DHL Premium International
4 - 8 days
€23.50
+ €2.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 4
Customs and taxes may apply
Free Shipping from 160 €
Israel, Morocco, Russia, Tunisia, Turkey
Warenpost Premium International
3 - 4 weeks
€15.00
DHL Premium International
2 - 3 weeks
€31.00
+ €3.60/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 5
Customs and taxes may apply
Free Shipping from 160 €
Canada, China, India, Japan, Kazakhstan, Malaysia, Mexico, South Korea, Taiwan, Thailand, United Arab Emirates
DHL Premium International
2 - 3 weeks
€36.00
+ €6.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Carrier
Delivery Time
Rate
Rate/kg
USA
Customs and taxes may apply
Free Shipping from 160 €
United States
DHL Premium International
2 - 3 weeks
€36.00
+ €6.00/kg
DHL Express Worldwide
4 days
€92.00
+ €16.00/kg
Carrier
Delivery Time
Rate
Rate/kg
Zone 6
Customs and taxes may apply
Free Shipping from 160 €
Argentina, Australia, Brazil, Chile, Colombia, New Zealand
Warenpost International Premium
1 - 2 months
€25.00
DHL Premium International
2 - 3 weeks
€44.00
+ €8.00/kg
DHL Express Worldwide
4 days
€92.00
+ €16.00/kg
SHIPPING METHODS
Rates displayed for 1kg
Free shipping does not apply during sales periods.
CUSTOMS AND TAXES
For orders outside the EU, customs and taxes in your country are not covered by DiaboloFocus. You are responsibe to know the rules and threshold regarding customs in your own country. Some countries may experience delays of up to 3 weeks due to customs clearance.
RETURNS & EXCHANGES
Returns are at your own costs. You can return your items up to 30 days after you received the order. You can qualify for a refund or an exchange only if the products are in the same conditions as received. To start a return, please write us at : info@diabolofocus.com
